vacancy details

Trainee Receptionist

Reception Academy


Receptionist training + job after completion

Various start dates

Length of courses varies


Looking to start your dream Hotel career? Complete one of our courses starting from £299.00 and we will help you find employment in Hotels.

 Our comprehensive training covers all aspects of being a hotel receptionist. Learn how to use Fidelio Opera PMS hotel computer reservation system, welcome guests upon arrival using correct terminology and check guests in and out.

The training also covers understanding & using Fidelio Opera PMS hotel computer reservation system, UK 5* Hotel procedures & brand standards, booking procedures, hands-on practise sessions behind our Hotel Reception desk, hotel terminology (specific language used in the UK), learning to up-sell a room to a guest and client complaint handling.

Our supportive course also includes career path planning for a clear understanding of your future in Hotels, CV writing skills including our guidance on creating the perfect CV for Hotels and interview techniques including our guidance on how to perform in an interview.


  • Confidence and good communication skills at all levels
  • A professional approach and a desire to provide a service
  • The ability to study 4 hours a day amongst a small group of students
  • Be computer literate enough to learn a new programme
  • Bright and outgoing.
  • Basic level of spoken English.

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