vacancy details

Resort Office Assistant

Colletts Mountain Holidays

Italian Dolomites/Spanish Pyrenees

Weekly wage + food, accommodation, insurance & travel expenses

June onwards

Late September


Speak Italian, German or Spanish? Enjoy Walking or climbing? Want to work in the spectacular Italian Dolomites or Spanish Pyrenees in Summer? The role of the Resort Office Assistant is pivotal to the success of the smooth running of our resort and a friendly and efficient personality is essential. Based in the village of Arabba, it involves the following and much more: welcoming, registering and settling in new arrivals; liaison with UK Office, local suppliers, landlords, doctors etc.; booking restaurants, Rifugios or Venice hotels for guests; food and laundry ordering and management. There is also a commitment to the domestic running of the resort, as outlined below. You also provide support to the walking programme, normally timetabled two or three times a week to join or 'organise' a walk. We require two Office Assistants - both to be based in Arabba. The role means you would alternate between an Office-based day and a Walking Day. On a Walking Day you will work as a Walk Organiser accompanying guests on our 'Organised Walks'. The other half of your time is spent in resort. In addition to the Office tasks outlined above your Office Day might include: * Liaison with UK Office / Distribution of Arrivals Information to Chalet Hosts * Food & Laundry Ordering & Management / Supplier Liaison * Managing registration forms and other essential Tourist Office paperwork. * Helping with domestic chores and chalet cleaning around the village - being prepared to join the Domestic Day Team when asked to. * General resort representation and ambassadorial role for the company. Outdoor Days involve accompanying guests on our Organised Walks and helping in the evening at 'Office Hour' (and occasionally in one of the chalets at dinner). These are the days on which you can enjoy the breathtaking scenery that surrounds us in the Dolomites in the company of our guests, who, like you, are likely to have a passion for walking in the great outdoors.


The following are absolutely essential:

* A good level of spoken and written Italian. You should be able to express yourself reasonably well.

* Efficiency and attention to detail. and to see a job through to its end.

* Common sense and willingness to see a job through to its end.

* A keen interest in walking or climbing or general interest in the outdoors. Reasonable experience of walking in the mountains and navigating using a map in mountainous or wilderness areas.

A Bonus but Not Essential:

* Full Driving Licence (accompanied of course by safe and sound driving skills).

* A basic First Aid qualification

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