Location:
Various European Ski Resorts
Benefits:
Competitive Salary + benefits
Description
Crystal is the UK's Number One Ski Specialist, featuring 140 resorts in 14 countries worldwide, with a great range of accommodation including Chalets, Club Hotels, Apartments and Hotels. The huge variety of destinations on offer ensure that there really is a ski resort to suit everyone.
Job Description
As a Head Rep with Crystal Ski you will be expected to have the knowledge and experience of ski holiday operations to ensure that our customers have a fantastic ski holiday. A challenging but rewarding job that would suit an experienced ski rep looking for more responsibility.
A Crystal Ski Head Rep is responsible for ensuring the resort options run smoothly and that any problems or issues are addressed and resolved properly. You will work closely with a team of Ski Reps to assist in difficult situations, to ensure targets are met and that staff are working to their best ability. Reporting to the Resort Manager or Area Manager as a Head Rep you will make sales and customer service figures soar.
We need Head Rep’s who know the package holiday industry inside and out, with proven management ability, who know how to motivate, inspire and lead a team to success. You will be competent in all areas of the Ski Rep role and will be able to deal with a variety of demanding and sensitive issues and have a passion for skiing. We're looking for applicants for with people management experience and experience working in a ski resort environment. They will be motivated by working to targets and able to instil this enthusiasm in their team. The role encompasses sales, customer service, problem solving, admin skills, IT skills, accountancy skills and masses of organisational ability.
The Package.....
Working for us overseas is a great experience. We offer a great package to all of our overseas staff, which includes the following • Competitive wage • Accommodation • Season Lift Pass • Season Equipment hire • Full Medical & Personnel Insurance • Travel to and from resort you are placed in • Full Training • Uniform • Friends and Family discount
Requirements
- Customer service experience working with a diverse range of customer profiles
- Experience within a target sales environment where you have worked to individual and team set targets
- Excellent interpersonal skills with an enthusiastic and positive manner
- Mature and flexible approach with the ability to adapt to any situation
- Ability to ski or snowboard confidently with guests down red runs.
- Ability to lead and motivate a team of hard working Ski Rep
Desirable
- Second language to a conversational level in either French, German, Spanish or Italian
- Previous experience in the tourism or ski industry
- Ability and confidence to drive in a ski resort environment.
APPLICATIONS CLOSED
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