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Manchester United Conference & Events
Old Trafford, Manchester
Matchdays throughout the Season
Apply now and join the team at Old Trafford!
Kiosk Assistants work on busy concourse areas within separate concessions around the stadium, serving 76,000 guests a variety of food and beverage products in an extremely fast paced environment. You will work as part of a team that is directed by a Team Leader through to the Stand Manager of the working area. Your aim will be to go above and beyond customer expectations ensuring that all spectators have a world class experience at Manchester United time and time again.
As far as possible each team member is allocated to work in the same kiosk for each game. However business needs may require you to relocate to another area for any event or match day.
Explaining menu and products available if required.
Taking orders and serving food and beverages to customers.
Cash handling and using the till system.
Stock taking, following stock rotation and replenishment procedures.
Ensuring that all areas are cleaned and tidied at the end of each shift.
Dealing with customer requests and queries.
A kiosk assistant role requires a well presented candidate with a friendly, approachable attitude who can show confidence when welcoming customers to Old Trafford.
You must be able to work on your own as well as part of a team in a size restricted area.
The ability to take instruction is a vital skill within the public catering operation to ensure service runs successfully.
A good command of spoken and written English is essential to be able to communicate and interact with customers effectively.
We require candidates who are passionate about customer service, strive to go the extra mile but can also improvise if involved in a difficult situation.
This would be an ideal role for a student, or anybody wishing to earn some extra money in their spare time!
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