vacancy details

Customer Safety Steward

OCS Group UK Ltd- The Kia Oval

London, The Kia Oval

£7.00 per hour

April Onwards



Join our OCS Stewarding Team at the Kia Oval as Customer Safety Steward and be part of the exciting 2015 season working at this international venue.  

The Kia Oval will host one international fixture in June, thirteen Domestic fixtures and The Ashes Test Match in August. 

Your main responsibilities will Include maintaining customer safety and providing outstanding customer service to all guests, members, players, media and staff who enter the venue.


Duties will include

  • Ticket and pass checking
  • Assisting and seating customers
  • Dealing with queries and resolving problems
  • Ensuring compliance with Health and Safety regulations

To succeed in this role you will need the following:

  • Excellent communication skills
  • Proactive and positive attitude
  • Significant experience in a public facing role with the ability to deal with challenging situations
  • Availability and flexibility to work weekends and sometimes early starts or late finishes

It is also a requirement for you to have, or be working towards, a Level 2 qualification (NVQ or Award) in Spectator Safety. If you don’t have this qualification, training will be provided. Please note that there is a cost involved for this.

Further job specific training and inductions will be provided and are compulsory.

Working at Kia Oval
The Kia Oval is one of the most famous cricket grounds in the world. Cricket matches at the ground regularly sell out filling all hospitality areas and 23,000 seats. The OCS Group delivers full facilities management at the Kia Oval including: cleaning, security and maintenance services and is responsible for maintaining high standards throughout events and our aim is to maximise the visitor experience.

Employment Details
The Kia Oval has a schedule of matches that runs throughout the summer period from April to September. For the International matches, over 350 staff are employed both on day and night shifts. A number of roles are available including supervisory, maintenance, stewarding and housekeeping jobs. For more information on the positions available, please select the role that you are interested in from the column on the left and fill in the application form.

Fixture List

Sunday 26 April 2015: LV=CC Surrey v Essex
Sunday 10 May 2015: LV=CC Surrey v Leicestershire Friday 15 May 2015: T20 Surrey v Glamorgan Sunday 31 May 2015: LV=CC Surrey v Lancashire
Friday 5 June 2015: T20 Surrey v Essex Friday 12 June 2015: ODI England v New Zealand Friday 19 June 2015: T20 Surrey v Kent Saturday 27 June 2015: LV=CC Surrey v Gloucestershire
Wednesday 1 July 2015: T20 Surrey v Gloucestershire Friday 3 July 2015: T20 Surrey v Middlesex Monday 13 July 2015: LV=CC Surrey v Kent Friday 17 July 2015: T20 Surrey v Somerset Friday 24 July 2015: T20 Surrey v Sussex Monday 27 July 2015: ODC Surrey v Northamptonshire Wednesday 29 July 2015: ODC Surrey v Yorkshire
Tuesday 4 August 2015: ODC Surrey v Worcestershire Thursday 20 - Monday 24 August 2015: The Ashes England v Australia
Tuesday 1 September 2015: LV=CC Surrey v Derbyshire Tuesday 22 September 2015: LV=CC Surrey v Northamptonshire

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