vacancy details

Customer Service Assistant

Delaware North

Heathrow Airport, Terminal 4

£6.50-£6.81 depending on previous experience




You’re as strong as an espresso; operate as smooth as a flat white and loyal like a latte. You ooze passion live a juicy apple and always bursting at the seams with energy as if you have just eaten 3 Weetabix.
This is you, and we need your energy and enthusiasm to help us push through the busy months ahead at Heathrow Terminal 4 within our 180 cover British themed restaurant, Dining Street which is open 365 days a year from early till late offering a full menu for breakfast, lunch and dinner.


If you have previous waiting experience from working in a similar fast paced restaurant then get in touch with us now!

This role is offered on a no guaranteed hours contact however we require people to be available full time and roles can work up to 30-40 hours a week.  The restaurant is open 7 days a week from early to late so we require people who are flexible. The hourly rate of £6.50-£6.81 depending on previous experience. Any cash tips received are to be declared and are your own responsibility.

Click below for similar jobs

Delaware North is a global leader in hospitality and food service. We operate in some of the coolest places and play a major role in some of the top ‘I was there’ events on the world stage. With venues in the UK, US, Australia, New Zealand and Singapore, there’s bags of opportunities for ambitious people looking to progress in their careers. Here in the UK, we operate across a select portfolio of stadiums, airports and visitor attractions. We have a range of exciting hospitality career opportunities, whether you are interested in Events, Travel, Football, Concerts...

Since 2007, Delaware North has managed hospitality and food service restaurants at Heathrow, Gatwick and Edinburgh Airports. Since 2015, we also now operate a number of Lounges in East Midlands, Manchester and Stansted Airports. Our travel hospitality services includes a range of Cafes, Champagne bars, Deli’s and casual dining restaurants. As with all our venues, we are committed to ‘creating special experiences, one guest at a time®’.


We offer full training, so qualifications and experience are not always necessary. For those of you who already know a thing or two, you will start with our familiarisation training and then you can hit the ground running. And for those on the career path, we will support you with industry recognised training through our internal development programme. With venues all over the world, let’s see where a career with Delaware North can take you.

  • East Midlands Airport - Escape Lounge 
  • Edinburgh Airport - Fringe / The Gathering / Thermidors
  • Glasgow Airport - Central Bar & Grill / Deli Kitchen / Fresh Food Central / Mozzo Coffee House 
  • Heathrow - Dining Street Terminal 4 
  • Manchester Airport - Escape Lounge Terminal 1 / Escape Lounge Terminal 2 / Escape Lounge Terminal 3 
  • Stansted - Escape Lounge
REMEMBER: Airports have enhanced security, so allow extra time to navigate your way through the security checks.

View all vacancies from this employer