Company:
Delaware North Companies
Location:
Pride Park, Derby
Duration:
Various Event Days
Description
Work part-time in one of Derby's premier catering teams at major events at Pride Park!
As an Assistant Hospitality Manager you will:
* Possess great customer service focus and will be committed to delivering excellence in hospitality with a fast paced dynamic team
* manage and supervise hospitality staff in your area of responsibility, to provide outstanding customer service
* be responsible for acknowledging and acting upon individual customer needs, dealing with customer comments, taking the appropriate action, and ensuring staff maintain high standards of customer service and presentation
* be aware of and adhere to legal and company regulations and ensure the necessary records and documentation are completed
* demonstrate strong team leadership skills and the ability to communicate at all levels.
Requirements
Proven experience in supervising and leading teams in a pressurised environment is essential.
Knowledge of the hospitality industry is also very important, so experience in this field is required.