Company:
Crystal Holidays
Location:
Various European Ski Resorts
Benefits:
Benefits package + local ski pass
Description
Award winning and innovative we are the UK’s leading ski holiday company. Our Overseas Operations team is key to achieving our priority year round – giving our customers outstanding holiday experiences through excellent service and sharing our great local knowledge and expertise.
Job Description
As a Weekend Rep with Crystal you will work part time, usually for three days over the busiest period of the week. During that time you will be the face of the company and will be directly responsible for making sure the customers receive a fantastic ski holiday.
Life as a Weekend Rep is hard work but great fun as you must be ready to deal with a variety of work in an often challenging environment. Your work will involve conducting welcome meetings, facilitating airport transfers, dealing with queries, selling extra packages, dealing with resort admin, organising Après events and ski guiding with your guests.
Crystal Weekend Reps work long hours and will often be faced with demanding situations that require a mature and professional manner.We're looking for well organised, practical people with bags of energy and enthusiasm to join our winning team, good people skills are vital as is previous sales and customer service experience and the ability to ski or snowboard to a good level.
Weekend reps receive a package of benefits but are not paid a salary.
Requirements
Essential:
- Evidence of customer service experience working with a diverse range of customer profiles.
- Proven experience within a target sales environment where you have worked to individual and team set targets.
- The ability to problem solve efficiently & effectively.
- Excellent interpersonal skills with an enthusiastic and positive manner.
- Flexible working approach with the ability to adapt to any situation.
- Ability to ski or snowboard confidently with guests down red runs.
Desirable:
- Second language to a conversational level in French, German, Spanish or Italian.
- Previous experience in the tourism industry.
- Ability and confidence to drive in a ski resort environment.
APPLICATIONS CLOSED
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