Leisure Job Profiles

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Duty Manager

Duty Manager roles in health clubs and leisure centres are seen as the first rung on the ladder of management positions. As a Duty Manager you'll take responsibility for a portion of the centre's facilities during a shift, a portfolio that may also include managing health and safety, managing staff, customer care and operations. The Duty Manager reports directly to the facility manager or, in a large establishment, to an assistant manager.

Qualifications or certifications aren't generally required for a Duty Manager, but prior experience of work in the leisure or health industry is often invaluable. You'll need to be highly motivated with good people skills, a calm head under pressure and the ambition to learn from those around you and above you in the management hierarchy so that you can progress.

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